Our 48-Hour Freshness Guarantee
At Alana’s Flowers, exceptional quality isn’t just something we promise — it’s something we stand behind.
For more than 40 years, our family has built its reputation on beautiful, premium flowers and the care that goes into every arrangement. That’s why every floral arrangement from Alana’s Flowers is backed by our 48-Hour Freshness Guarantee.
Love Your Flowers — Guaranteed
We carefully select our blooms for their freshness, quality, and beauty, from premium roses to exceptional imported and seasonal flowers.
When properly cared for, your flowers should arrive fresh and beautiful. If you experience a freshness or quality issue within 48 hours of delivery or pickup, simply contact us and let us know.
We’ll make it right.
Depending on the circumstances, we’ll gladly replace the affected flowers or arrangement so you can enjoy your Alana’s Flowers experience the way it was intended.
A Few Simple Care Tips
To keep your flowers looking their best, place them in a cool location away from direct sunlight, heat sources, and drafts. Keep the vase filled with fresh water and follow any care instructions provided with your arrangement.
Our 48-Hour Freshness Guarantee applies when flowers have received reasonable care and covers issues related to flower freshness and quality. Because flowers are natural, living products, variations in colour, size, shape, and bloom stage are part of their unique beauty.
Four Decades of Quality Behind Every Bouquet
Our name has been part of the Etobicoke and Markland Wood community for more than 40 years, and we take tremendous pride in every arrangement that leaves our shop.
Premium flowers. Exceptional design. A family that stands behind its work.
That’s the Alana’s Flowers promise.